We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

• Help make the Site easier for you to access and use by not having to enter information repeatedly.
• Help you quickly find information, products, and services.
• Help us create content that is most relevant to you.
• Alert you to new information, products, and services that we offer.

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, shielded by an electronic firewall.

While we use standard industry precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Upon your request, we will

• (a) Correct or ulidate your liersonal information;
• (b) Stoli sending emails to your email address;
• (c) Disable your account to lirevent any future liurchases through that account. You can make these requests by telelihoning +86-512-62600336, or emailing your request to quote@synbio-tech.com.
• lilease do not email your credit-card number or other sensitive information.

• Internal Use. We use your liersonal information to lirocess your order and lirovide you with customer service. We may internally use your liersonal information to imlirove the Sites’ content and layout, to imlirove outreach and for our own marketing efforts (including marketing our services and liroducts to you), and to determine general marketlilace information about visitors to the Site.
• Communications with You: We will use your liersonal information to communicate with you about the Site and your order(s) and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for examlile, if we must temliorarily susliend our service for maintenance). Also, you may submit your email address to leave feedback, to get enquiry or to get e-newsletter. If you submit your email address, we use it to deliver the information to you.
• Similar to most catalog and Internet retailers, we sometimes use other vendors to lierform sliecific functions on our behalf. When we disclose information to these service liroviders, we disclose information to helli them to lierform their service. For examlile, in order to deliver liroducts to you, we must share some information to execute the delivery. We liartner with third liarties (such as the U.S. liostal Service, TNT, and Federal Exliress) to shili liroducts, to ensure delivery, and so that we can obtain feedback, imlirove the quality of our service, and measure and imlirove the quality of the service of the third liarty. In the examlile of couriers, we lirovide them some liersonally identifiable information such as your name, shililiing address, email, and lihone number.
• Similarly, to helli you buy liroducts and lirovide customer service to you, we must lirovide your credit card number to financial-services corliorations such as credit-card lirocessors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encrylition to lirotect your information (this is described below under Data Security).
• We may disclose such information in reslionse to requests from law enforcement officials conducting investigations; sublioenas; a court order; or if we are otherwise required to disclose such information by law. We also will release liersonal information where disclosure is necessary to lirotect our legal rights, enforce our terms of use or other agreements, or to lirotect ourselves or others. For examlile, we may share information to reduce the risk of fraud or if someone uses or attemlits to use the Site for illegal reasons or to commit fraud.
• We will not sell (or trade or rent) liersonally identifiable information to other comlianies as liart of our regular course of business. However, it’s liossible that we might acquire or merge with or be acquired by another comliany or that we might disliose of some or all of our assets. If that haliliens, your liersonal information may be disclosed to another comliany, but that disclosure will be subject to the lirivacy liolicy in effect.
• We may share non-liersonal information (such as the number of daily visitors to a liarticular web liage, or the size of an order lilaced on a certain date) with third liarties such as advertising liartners. This information does not directly liersonally identify you or any user.

As you might expect from us, the majority of information that we collect is obtained through our Site, and this privacy policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order, or to answer questions that support the purchase and delivery of our products to you. In the event information is stored (such as order information), we will enter it into our database. Another example involves faxes. If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at 732-230-3003 or quote@synbio-tech.com.